... idiots.
anyways... think of it this way, atleast your situation is better than mine. I hadn't played mine since the end of August, then during the end of December I decided I wanted to get back into it. Turned it on... RROD.
sent it in, got it back 2 and a half weeks later. 1 week after getting it back for being repaired, RROD AGAIN!!!!
so to answer the question of "what can you do?" you could start by not complaining, and following MVP's suggestion