No offense, but were you expecting prisoners to magically be portrayed as poet laureates?
There were several characters throughout the series I could have done without.. for example Robson and Omar White were a couple of characters I could have cared less about and yet had storylines built around them constantly (some were cringeworthy like Robson getting a black man's gums and getting kicked out of the Brotherhood and Omar's singing to keep himself put of trouble.)
Not to mention the people who worked at the prison were so naive that it was completely unbelieveable. Peter Marie continually trying to get Beecher to work things out with Schillenger because "this time I think something is different with Vern, Tobias" was a staple of every season and idiotic.
On top of that the series was different from Deadwood, The Sopranos, The Wire, Boardwalk Empire and Six Feet Under in the way it was so over the top in its portrayal of prison life (Tom Fontana has said as much) and didn't seem as concerned with being grounded in reality as much as it did with pushing the envelope to see what they could get away with.
Leo Glynn and Karim Sayid's murders also bothered me because of the lack of plausibility behind both of them. The prisoners choosing who would run Em City would never happen in a real institution, not to mention the era of Querms in charge of Em City and what Adebisi was able to get away with during his reign would never happen.
Nor would so many violent criminals be lumped together in a minimum security area like Em City.
I probably would have felt different had you asked me this in 2000 bit there has just been too much good TV at this point where, like Homicide: Life on the Streets, Oz can be recognized as a gatekeeper for all the great TV we see today it doesn't hold a candle to it from a story, performance or creative standpoint.
I believe its adequately rated.
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