"An Xbox Live membership limitation does not allow you to use this feature"

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  • Twigg4075
    Kindergarten Cop
    • Feb 2009
    • 20056

    "An Xbox Live membership limitation does not allow you to use this feature"

    Has anyone ever seen this message or know the solution to fixing it? I started a new Connected Franchise on XBone and invited my cousin and two buddies. The two buddies joined fine but my cousin got that message when he tried to join.
    '
    His gold membership is perfectly fine. Not expired or any credit card issues. He plays Madden and CoD (typical dude bro) constantly and never has an issue.

    I tried Googling myself and found a ton of people posting about it, going back as far as August of this year. But of course I couldn't find any actual solutions.

  • MVPete
    Old School
    • Mar 2008
    • 17500

    #2
    I think the game might not be fully installed yet.

    Comment

    • Twigg4075
      Kindergarten Cop
      • Feb 2009
      • 20056

      #3
      Originally posted by MVPete
      I think the game might not be fully installed yet.
      Nope, it's fully installed. He's been playing it since launch. He got the XBone day one. He plays Madden online almost every day. You can only play a quick game between the Ravens and 49ers until the game is fully installed. I know because I went through it the other night. That definitely isn't the issue.

      Comment

      • Twigg4075
        Kindergarten Cop
        • Feb 2009
        • 20056

        #4
        FYI, it looks like he finally resolved the issue. In case anyone else runs into this problem double (and triple check because my cousin swore he already checked twice) all of your parental and security settings. Apparently he had something checked that shouldn't have been checked under the parental settings and now everything is working.

        Comment

        • PP
          Senior Member
          • Feb 2010
          • 4994

          #5
          COuld you tell people what that something is?

          Comment

          • Twigg4075
            Kindergarten Cop
            • Feb 2009
            • 20056

            #6
            Originally posted by PP
            COuld you tell people what that something is?
            I have no clue exactly what setting he had checked and he doesn't remember anymore either. Just make sure you uncheck every parental setting in the XBone settings. I never changed anything and I was fine but I'm pretty sure during the initial setup it asked if I wanted to apply Parental Settings and I selected "no".

            Comment

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