I think best buy has a deal where if it gets fucked up, you bring it back to them and the exchange it for a new one directly from their store, rather then having to call Microsoft and having to mail your 360 in for repair.
ask your parents if they bought this, if they didn't then you need to mail it in through microsoft, all you have to do is call 1-800-4my-xbox
ask your parents if they bought this, if they didn't then you need to mail it in through microsoft, all you have to do is call 1-800-4my-xbox
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