Agreed. The Vikes/Chargers must be your local game if it is blacked out.
Here's a note from one of the DirecTV customer service agents that I read on another forum. Hopefully they will have this addressed by next week.
Here's a note from one of the DirecTV customer service agents that I read on another forum. Hopefully they will have this addressed by next week.
Dear xxxxxxxxx,
Thank you for writing. We are aware of this streaming video issue and it has been escalated to our highest level of expert engineers who are carefully reviewing the data and working on a solution.
I know that the ability to access the app has been frustrating today. We are working to improve this for the remainder of the season. As you do not have a DIRECTV television service account, DIRECTV Customer Service will not be able to apply any credit or refund for this service. If you need any assistance regarding billing for your service, please call us at (800) 670-7288.
Each year, we have gotten increasing more ambitious with our NFL SUNDAY TICKET To-Go streaming services to bring you the best in mobile sports entertainment. Rest assured, we know the technology is proven and once the current issue is resolved I know you will be greatly impressed with your NFL SUNDAY TICKET To-Go subscription.
Thank you again for giving us this opportunity to address your concerns. We appreciate your patience as we work to resolve these issues.
Sincerely,
Chris B (ID U6635)
DIRECTV Resolution Specialist
Thank you for writing. We are aware of this streaming video issue and it has been escalated to our highest level of expert engineers who are carefully reviewing the data and working on a solution.
I know that the ability to access the app has been frustrating today. We are working to improve this for the remainder of the season. As you do not have a DIRECTV television service account, DIRECTV Customer Service will not be able to apply any credit or refund for this service. If you need any assistance regarding billing for your service, please call us at (800) 670-7288.
Each year, we have gotten increasing more ambitious with our NFL SUNDAY TICKET To-Go streaming services to bring you the best in mobile sports entertainment. Rest assured, we know the technology is proven and once the current issue is resolved I know you will be greatly impressed with your NFL SUNDAY TICKET To-Go subscription.
Thank you again for giving us this opportunity to address your concerns. We appreciate your patience as we work to resolve these issues.
Sincerely,
Chris B (ID U6635)
DIRECTV Resolution Specialist
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