Gaming System Failure Rates

[Macken]

If your Xbox 360 hasn't broken down yet or suffered from the dreaded red ring of death, then consider yourself pretty lucky.

A new survey published in Game Informer's print edition indicates the Xbox 360 failure rate has climbed to a shocking 54.2%. The magazine surveyed nearly 5000 readers, asking them about their experience dealing with broken consoles.

Here are their findings:

Console failure rate

Xbox 360 – 54.2%
Playstation 3 – 10.6%
Wii – 6.8%

Percentage of console owners who suffered a second hardware failure after the original repair.

Xbox 360 – 41.2%
Playstation 3 – 14.7%
Wii – 11%

Percentage of people who rate their customer service experience "very helpful"

Nintendo – 56.1%
Sony – 51.1%
Microsoft – 37.7%

Percentage of respondents whose friends have had console hardware failures.

Xbox 360 – 69.9%
Playstation 3 – 12.4%
Wii – 6%


The magazine also makes a few notes about their results:

The reason the Wii has the lowest hardware failure rate could be because console is played the least of the three. 41.4% of Wii owners surveyed said they play the console less than one hour a day, meanwhile the majority of Xbox 360 (40.3%) and Playstation 3 (37%) owners say they play their console on an average of three to five hours day.

Also, only 3.8% of respondents said they'd never buy another Xbox system because of the failure rates.

I agree with this. Microsoft support sucks dick

 

[leaffan]

Who the fuck plays their console 3 to 5 hours a day on average?

No wonder the consoles are breaking.

 

[Saluki]

When the nelson report does a failure rate poll ill believe it, game informers poll doesn't sell me.

 

[leaffan]

When the nelson report does a failure rate poll ill believe it, game informers poll doesn't sell me.

lol just noticed it was Game informer.

What a useless magazine.

 

[Twigg4075]

im pretty damn lucky then . i have my xbox for 7months and going and no problems.

l

7 months ain't shit. Get back to me when you get through a year.

lol just noticed it was Game informer.

What a useless magazine.

I enjoy Game Informer actually.

I really wouldn't doubt these statistics at all. I also find it interesting that only 3.8 % refused to buy another 360 after this fucking debacle. I seriously believe that a lot of the 360 sales are due to people either not knowing the return policy or just saying fuck it and buying a replacement console.

 

[leaffan]

I really wouldn't doubt these statistics at all. I also find it interesting that only 3.8 % refused to buy another 360 after this fucking debacle. I seriously believe that a lot of the 360 sales are due to people either not knowing the return policy or just saying fuck it and buying a replacement console.

The reason I say this is a bad poll is because the people that get Game Informer are the ones who more than likely own edge cards and more than likely play a bitch load of games.

The failure rates for people that play their systems almost 5 hours a day is going to be a lot more than a person that plays 5 hours a week.

With that said my ol xbox still works somehow. I'm coming up on the 2 year date since I got it.

 

[Maynard]

I agree with this. Microsoft support sucks dick

you agree with the survey? :dontknow:

seeing the actual numbers of those surveyed is pretty staggering. I wonder if they bothered to survey how many of those guys abuse their consoles....people like twigg who set heavy electronic shit on top of the system and then wonder why it fails

Who the fuck plays their console 3 to 5 hours a day on average?

No wonder the consoles are breaking.

i play my 360 probably 3 hrs a day

 

[Twigg4075]

you agree with the survey? :dontknow:

seeing the actual numbers of those surveyed is pretty staggering. I wonder if they bothered to survey how many of those guys abuse their consoles....people like twigg who set heavy electronic shit on top of the system and then wonder why it fails



i play my 360 probably 3 hrs a day

What? What do I sit on top of my 360? Please explain.

Here's a picture of my set up. I have since moved the 360 to where the Wii was and the PS2 was moved upstairs.

Do me a favor and strap a diaper to your face if you're going to spew shit from your mouth. You don't have a clue what the fuck you're talking about.

 

[~Chance~]

Everytime I've called Microsoft.. Achmed is always helping me,, I hate that.

 

[Twigg4075]

Everytime I've called Microsoft.. Achmed is always helping me,, I hate that.

Yup. The few times I've called Sony or Nintendo I talked to an American.

Just another way for M$ to save a few bucks...outsourcing their customer service.

 

[Maynard]

What? What do I sit on top of my 360? Please explain.

Do me a favor and strap a diaper to your face if you're going to spew shit from your mouth. You don't have a clue what the fuck you're talking about.

lol....gotcha :kickballs:

 

[JeremyHight]

I really doubt it is 50+%. That is double nearly every estimate put out there by a lot of different sources.

 

[leaffan]

Its the blue carpet twigg. The xbox feels threatened.

I just took a picture of my setup just to compare. Its hilarious how my xbox should just be dead and how yours has its own little space.

I'll post it if people want to see why I have a hard time believing people must abuse the crap out of their xboxs.

 

[Twigg4075]

Its the blue carpet twigg. The xbox feels threatened.

LOL. Maybe I should've went with green so it would feel more at home.

 

[MmmmBeeeeer]

I really doubt it is 50+%. That is double nearly every estimate put out there by a lot of different sources.

Ironically I screen capped this poll from offtopic.com's Gamers' Pulse forum last year and the results are identical as far as the 360 goes...thats freaky

 

[leaffan]

LOL. Maybe I should've went with green so it would feel more at home.

Just throw some plants up.