I've got Verizon FiOS. Currently just tested my speed and I'm told I am getting:
45ms (ping), 9.11 Mbps (download) and 16.82 Mbps (upload).
I could be wrong, but, I believe I am paying for 20/10 speed.
Currently, my LBP download for my daughter is sitting at 7% with 150+ minutes to go. I don't want to cancel and start over, I don't think that is possible. But, I also don't want this DL to slow down anymore.